Frequently Asked Questions
Everything you need to know about transforming your sleep experience.
What makes SmartGRID technology different from memory foam?
Unlike memory foam, our patented SmartGRID technology is designed with a grid structure that provides both firm support for your back and soft cushioning for your shoulders and hips, while ensuring optimum airflow to keep you cool all night.
Do you offer a trial period for your mattresses?
Yes, we offer a 100-night risk-free trial on all our mattresses. If you are not completely satisfied with your sleep quality within the first 100 nights, you can return it for a full refund.
How long does shipping take and is it free?
We offer free doorstep delivery across the country. Orders are typically processed within 24 hours and delivered within 5 to 7 business days depending on your location.
What kind of warranty comes with The Sleep Company products?
Our mattresses come with a comprehensive 10-year warranty that covers manufacturing defects and structural flaws, ensuring you enjoy peace of mind along with deep sleep.
How do I maintain and clean my SmartGRID mattress?
We recommend using a waterproof mattress protector to prevent stains. For general cleaning, you can spot clean the premium fabric cover with a mild detergent and a damp cloth, but avoid soaking the core material.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, and popular digital wallets. We also offer No-Cost EMI options to make your purchase more affordable.