Returns & Exchanges

At The Sleep Company, we want you to experience the ultimate comfort with complete peace of mind. If you are not satisfied with your purchase, our hassle-free return policy ensures a smooth process for all our mattresses and home accessories.

Return Process

• 1.
  Initiate Request

  Log into your account or contact our customer support team within the eligible trial period to start your return or exchange process.

• 2.
  Verification & Approval

  Our team will review your request and verify the product condition to ensure it meets our quality standards for returns.

• 3.
  Schedule Pickup

  Once approved, we will coordinate a convenient time for our logistics partners to collect the item directly from your doorstep at no extra cost.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes inspection, your refund will be processed to the original payment method within 7-10 business days.